Hawaii – Honolulu and outer Islands – 2009 and 2010 – New installation of ServiceCeo attempted using normal support routes and local on island consuiltants. Initial installation dragged on for 12 months and at a critical decision point APP consulting was called in to re-implement ServiceCeo following best practices.

Large multiple office multiple island fire alarm inspection company uses APP Consulting to implement ServiceCeo. Geoff LaPlace of San Francisco makes the short flight from SFO to Honolulu and outer islands to train employees on site. APP Consulting also works closely with top management to layout an implementation plan with timelines and expectations. APP Consulting also maintains ServiceCEO SQL database.

Additional support for Crystal Reports and ServiceCeo was provided by our Redwood City Database center run by APP Consultant Robert Slusser. More information can be learned about APP support for Crystal Reports and ServiceCeo by contacting Debbie Smith, Geoff LaPlace, Michael Kushinsky, or Robert Slusser.